Direct Mail
Helping you create clever campaigns that deliver real results.
We’re an agency that prides itself on being data-led. Digital channels provide us with endless streams of data that allow us to target with pin-point precision and track outcomes at a very detailed level.
Data-led, people-driven direct mail that gets results
Everyone loves getting personalised mail, especially in a world focused on emails and digital channels. That’s why more and more people are picking it up — with Millennials 38.3 times more likely to interact with direct mail.
Direct mail has huge reach across the population, helping you target existing or new prospects alike, with trackable data and analytics providing valuable insights into campaign impact. Every campaign is GDPR-compliant and completely bespoke to your company.
We are powered by data and driven by people — always going the extra mile, working as an extension of your team to deliver direct mail campaigns with a real difference.
What We Do
Our direct mail services
We work together with you to design and implement creative and effective direct mail campaigns that get results — and because it’s exceptionally trackable, we can assess what works best and use insights gathered to continuously improve.
Campaign planning
Data informs everything we do. Detailed data means detailed campaigns — your direct mail ends up in the hands of people who want to see it.
Data & targeting
Reach existing customers, cold prospects, or both. Address-level match-back means we can precisely understand what each campaign delivers.
Tracking & optimisation
DM is exceptionally trackable. We run rigorous match-backs, measure response, and use the insights to make every subsequent campaign stronger.
Creative & production
We don’t believe in shortcuts. We take the time to really get to know you, delivering an immersive solution that makes the most of every campaign.
Multi-channel integration
Our print team works alongside data planners, broadcast, and digital to deliver multi-layered campaigns with maximum impact across every channel.
Sustainable print
As a B Corp-certified agency, we work with carbon-neutral printers and carbon-balanced paper — so your direct mail doesn’t cost the earth.
“We’re a media agency with a difference…and yes, we know everyone says that! But with us, it’s true. We’re driven by data and we place strategy front and centre of everything we do so we can deliver unstoppable media campaigns to our clients through the power of connection. What’s more, the team are a nice bunch to work with.”
Ben Briggs- Managing Director
The difference we've made
Subscription growth campaign
Our specialisms
Explore our other services
Driving real outcomes
Data-led digital channels with pin-point targeting and detailed outcome tracking across all
platforms.
Print & Direct Mail
Unique creative opportunities to reach customers directly in their home as part of a connected
campaign.
Data
Data is at the heart of everything we do. We join the data dots to create meaningful insights that
deliver effective campaigns.
Digital media
Data led, results obsessed
We’re an agency that prides itself on being data-led. Digital channels provide us with endless streams of data that allow us to target with pin-point precision and track outcomes at a very detailed level.
Customer-centric, data driven print
The Join the Dots team takes a customer-centric approach from planning through to delivery, meaning the entire process is underpinned by customer insight and driven by data. Only fully GDPR-compliant data forms part of your campaign — complete transparency assured.
Data
The foundation of every campaign
Not only is it GDPR compliant to have clean and accurate data, it’s also the foundation of every campaign at Join the Dots. Whether it’s for acquisition, retention or cross-selling, data is at the very heart of everything we do. ISO27001 accredited — your data safety is our priority.
CX
Connecting the dots across the customer journey
We bring together audience insight, data, CRM, media and technology to design connected customer journeys that guide people from acquisition through to advocacy in a way that feels deliberate, relevant, and valuable.
Creative
Creative built from your media insights
Most media agencies plan your channels and hand creative to someone else, and that is where a lot of campaigns quietly leak. At Join the Dots, we use your first-party data to plan media and to brief creative, so both are built from the same audience insight.
Get in touch with the group
Whether you’re looking to speak to a specific division or want to understand how the Group as a whole could support your organisation — we’d love to hear from you.